Returns & Exchanges
At Kelpi Custom Moto, we want you to ride with confidence in your gear. If your purchase isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original condition, ensuring all tags are attached and the protective moto-packaging is intact.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the gear for quality assurance, we will process your refund or dispatch your replacement exchange within 5 business days.